Support For existing customers
Submit a Support Ticket
Facing an issue with a server, network, email, laptop or any service we manage for you? Raise a ticket here and our support team will pick it up, share a ticket number and keep you updated until it is resolved.
ServersNetworkEmailLaptops and desktopsCloud
Support ticket
Tell us what needs fixing
Fill in the form below with as much detail as you can. It helps our engineers start work straight away.
What happens next
How we handle your ticket
01
Ticket logged
You get a ticket number on email so you can track it.
02
Engineer assigned
Our support team reviews the issue and assigns the right engineer.
03
Remote or on-site fix
We fix it remotely where possible, or visit your site if needed.
04
Closed with you
We confirm with you before the ticket is closed.